I just received an email that my order is a price quote; does this mean that my order has not been p

1 min. readlast update: 10.17.2023

If you received a confirmation email stating that it is a price quote, your order was not correctly entered online and has not been processed. Your credit card has not been charged and your order has not been shipped.

Please contact us if you are having a problem logging on to your account and completing your order correctly on our website.

To reach our customer service department, call 1(800)-MESORAH or email us at  orders@artscroll.com.  

Was this article helpful?