- Gift Certificate Delivered via E-mail
- Purchasing a Gift Certificate
- Redeeming Gift Certificates received through email or mail
- Gift Certificate Printed and Delivered by Mail
- Redeeming a List Price Gift Certificate
- Old Gift Certificates
Managing Your Account
- My Wishlist
- Email subscription
- How can I update my password to my online account?
- Unsubscribe from Email lists
- Change email address
Returns and Refunds
- Return shipping within the USA
- Returning Gifts
- Returns on Judaica
- Refund procedure
- How do I return my order?
- When can loyalty points be redeemed?
- How does the loyalty program work?
- Where can I find the amount of points there are in my account?
- Will the loyalty points be redeemed automatically on the following order once there are 200 points?
- When did the loyalty program begin?
- Which customers are a part of the loyalty program?
- When a backordered item is back in stock before 30 days of the order being placed.
- Cancelling a backorder
- When a backorder is back in stock 30 days after the order has been placed.
- What price will the backordered item be charged with?
- Where can I find The ArtScroll Digital Library on ArtScroll.com?
- Where should I mail my order form?
- Does Artscroll Publications do imprinting on books for weddings, Bar Mitzvahs, or any occasions?
Problems, Questions, Suggestions?
- App Department
- Retail Department
- Store Locator for Artscroll Publications' Products
- Email addresses you can contact us at
Managing Your Orders
- What do I do if I received a damaged book?
- Checking my order history
- How to Cancel an Order
- Where do I go to pick up my order?
- I just received an email that my order is a price quote; does this mean that my order has not been p
- What should I do if my order was not received on the expected delivery day?
- Will I receive free shipping on orders over $49.00 to two different locations?
- How can I track my order?
- International Shipping Options
- Shipping to Alaska, Hawaii, Puerto Rico, and Guam
- What shipping method will be used for my order if I receive free shipping?